Frequently Asked Questions
What is your pricing?
Our pricing is tailored to your specific needs. For full Revenue Cycle Management (RCM), we typically charge a percentage of revenue collected ensuring we only succeed when you do. In select cases, flat monthly rates are also available.
For administrative services like scheduling, front desk support, or patient communication, we offer flexible per-person monthly or hourly pricing, customized based on scope and volume. All pricing is transparent, with no hidden fees, no HR headaches, and no extra costs for PTO or benefits.
What are the benefits of using MedyNexys for billing, RCM and administrative support?
Save more on claims and reduce revenue leakage.
Lighten your staff’s workload. We handle the backend so your in-house team can focus on patient care.
Fully managed staffing. No HR, payroll, or administrative burden on your team.
Stay ahead of payer changes. We track evolving insurance rules and authorization requirements for you.
Fix denied claims. We proactively manage denials including existing backlogs.
Improve cash flow. Faster, cleaner submissions and timely payment posting.
Full visibility into claim status and billing performance.
Maximize clean claim rates. We focus on first-pass acceptance and consistent revenue growth.
Can you audit my current billing system?
Yes, we offer a detailed audit of your current billing and revenue cycle management (RCM) processes to uncover revenue leakage, improve collection efficiency, and identify opportunities to save more and earn more.
We may provide this audit at no cost for qualifying practices. Contact us to see if your practice is eligible.
Who helps me set everything up?
We assign you a dedicated Onboarding Specialist who will guide you through the entire setup process. They’ll help connect to your phone and email systems, coordinate software access, set up secure logins, and ensure full HIPAA compliance, all at no extra cost.
I’ve never worked with a remote team before. Will it really work for my practice?
Yes, absolutely! Working with a remote team is now very common in healthcare. We ensure your practice remains fully HIPAA-compliant through comprehensive training, signed Business Associate Agreements (BAAs) and secure communication systems.
Where does the MedyNexys team operate from?
Our U.S.-based leadership team oversees all operations to ensure high-quality performance, seamless integration and strict data security. Our physician advisors are U.S. based and provide valuable insight to support our processes.
Our global operations team is based in Pakistan, where English is widely spoken and used in professional settings. Each team member is fully trained in HIPAA compliance and has hands-on experience supporting U.S. healthcare providers. This enables us to deliver reliable, secure and efficient support tailored to the unique needs of your practice.
Are there any long-term commitments?
No, we offer flexible services. You can cancel anytime without penalties.